The Muthoot Group is seeking a Customer Care Executive for a full-time Back Office Executive position in Agasthiswaram, Tamil Nadu. The role involves handling customer inquiries, resolving complaints, and providing information about products or services via phone, email, or in-person channels. The executive will maintain customer interaction logs, escalate issues as needed, and strive to ensure high satisfaction levels. Located in Agasthiswaram, this position requires patience, clear communication, and the ability to work under pressure during peak times. No formal educational thresholds are specified, but fluency in local languages and basic computer knowledge are advantageous. The job focuses on efficient back-office support to strengthen customer loyalty and brand reputation. Candidates must be flexible with shift timings and committed to full-time duties at the Tamil Nadu location.
The Muthoot Group · Ernakulam, Kerala, India