Customer Care Executive

Job Title: Executive Customer Experience

Industry : Automotive

• *Job Summary**: We are seeking a motivated Customer Support Executive. The role involves engaging with customers telephonically, understanding their needs, and guiding them to use product features effectively.

• *Duties \& Responsibilities:**

· Identify customer needs and recommend appropriate product features.

· Respond promptly and professionally to customer inquiries.

· Support upsell Cross sell activities.

• *Required Skills \& Abilities:**

· Excellent communication in Hindi \& English

· Strong interpersonal and soft skills.

· Ability to handle difficult conversations with professionalism.

• *Educational Qualification:**

· Graduate / Undergraduates.

• *Experience:**

Experience in Inbound / Outbound calling campaigns preferred.

Freshers with good comunication skills can also apply

Work Environment

· Work from Office.

· 6\-day work week.

We are also accepting applications for this profile from BPO and fresher job candidates such as Customer Support Executive, Customer Care Executive, and Customer Service roles (BPO fresher).

**Benefits**

• Health insurance
• Provident Fund

**Experience**

• Customer Service roles : 1 year /Fresher also welcome

**Location**

• Gurugram, Haryana (Preferred)

• *Benefits:**

• Paid sick time
• Provident Fund

Work Location: In person

Pay: ₹18,949\.08 \- ₹27,600\.00 per month

Benefits

• Paid sick time
• Provident Fund

Work Location: In person