Customer Care & Office Administration Executive (Females)

Hanumat Agencies Pvt LtdThiruvananthapuram1d ago

Full-timevia scraped

Job Description

Handle inbound and outbound customer calls professionally.
Respond to customer inquiries and provide accurate information about products and services.
Follow up with customers regarding appointments, orders, and feedback.
Maintain customer records and update databases.
Assist with office administration, documentation, and filing.
Coordinate with different departments to resolve customer concerns.
Manage emails, phone calls, and other correspondence.
Support scheduling, data entry, and general office tasks.

Excellent communication and interpersonal skills.

Basic computer knowledge (MS Office, email, data entry).

Strong organizational and multitasking abilities.

Customer\-focused attitude and problem\-solving skills.

Previous experience in telecalling, customer service, or office administration is preferred.

Proficiency in English and Hindi (spoken and written) is preferred.

Experience working with CRM software is preferred.

Job Types: Full\-time, Permanent

Pay: From ₹15,000\.00 per month

Work Location: In person