Meragi, a rapidly growing startup in India's $50 billion wedding industry based in Karnataka, India, is looking for a Customer Experience Associate. As a full-stack technology platform, Meragi redefines wedding service design, purchase, and delivery with innovative solutions backed by top investors. The associate will boost customer satisfaction by proactively engaging with customers, collecting feedback, and managing escalations effectively. This role is central to the company's mission of simplifying wedding planning through technology and operational excellence. You will work in a fast-paced, high-growth environment, contributing to the transformation of the wedding ecosystem. The position requires a proactive approach to customer care and the ability to ensure positive experiences through dedicated support and issue resolution.