Forma.ai, a Series B startup transforming sales compensation for major clients, seeks a Customer Operations Analyst to join its core, growth-focused team. This team directly impacts the company's mission and expansion. You will work closely with customers, helping them understand and leverage the platform to solve problems and achieve their goals. The role is inherently results-driven and solutions-oriented, requiring you to support customers in deriving maximum value from the product. You will be part of a driven team excited about building something significant, contributing to how companies use sales intelligence for strategic business decisions.