Manappuram Healthcare Ltd is recruiting a Customer Relation Executive for its Kerala location. In this on-site role, you will engage with customers through phone, email, chat, and in-person interactions, addressing inquiries and resolving complaints with professionalism. Building and sustaining strong customer relationships is key, along with conducting follow-ups to ensure satisfaction after service interactions. You will maintain accurate records in CRM systems, coordinate with internal departments to settle concerns, and gather feedback to inform management decisions. Additionally, you will explain products, services, and policies clearly, while preparing reports on customer interactions and service performance. The monthly salary ranges from ₹12,000 to ₹20,000, with benefits including health insurance and provident fund. This position requires a dedicated approach to enhancing customer loyalty and retention.