SproutWings Infotech is looking for a dynamic Customer Relations Associate with strong multilingual abilities to connect with our target audience. Candidates must be fluent in either Hindi or Malayalam and have basic conversational skills in Tamil and English for general and internal communication. Primary duties involve engaging with customers over the phone in your proficient regional language, addressing inquiries, providing product or service information, assisting with sales, and resolving grievances. You will also handle standard client support tasks to ensure comprehensive assistance. This role requires individuals who can effectively bridge language gaps and deliver exceptional service. Fluency in at least one major regional language is non-negotiable, coupled with the capability to manage daily customer interactions with professionalism and empathy.
SproutWings Infotech · TN, IN