Indel Yamaha is looking for a Customer Relationship Executive to act as the main contact point for customers at our service center. The core objective is to ensure a seamless and positive experience from vehicle drop-off to collection, fostering long-term loyalty. Responsibilities include greeting customers, actively listening to their concerns and service needs, and communicating these clearly to the service team. The executive will provide regular updates on service status, costs, and timelines, manage appointments and follow-ups, and address any complaints swiftly to maintain high satisfaction.