Khimji Dayabhai Group of Companies seeks a Customer Relationship Management Executive for its Bhubaneswar, Odisha office. This full-time, on-site role is central to building and maintaining strong relationships with our clients. Key responsibilities include managing customer accounts, addressing inquiries and complaints, processing service requests, and proactively identifying needs to enhance retention. The executive will act as a primary point of contact, ensuring seamless coordination between the customer and internal departments. We require graduates with strong interpersonal and problem-solving skills, proficiency with CRM software, and a relentless focus on customer satisfaction. Prior experience in a customer-facing or sales support role is advantageous. This position offers stability within a prestigious conglomerate and the chance to develop deep client management expertise.