The Customer Service Assistant will perform data entry tasks with precision and efficiency, utilizing computer programs for word processing, spreadsheets, and databases, and formatting materials as specified. Responsibilities include proofreading entered information and producing data reports, reviewing any discrepancies in incoming data, and consulting with supervisors to resolve issues and verify the correct processing of customer orders. The role involves comprehensive record-keeping, including filing, and the preparation, transmission, sorting, and distribution of various communications such as faxes, mail, email, and reports. Emphasis is placed on upholding high standards of quality and service. Candidates must manage workloads in a timely fashion to achieve daily productivity goals, balancing speed with accuracy. Additionally, the job requires competency in working with multiple currencies correctly.
Mouser Electronics · Bengaluru, Karnataka, India