*WE ARE HIRING \| CHAT PROCESS (INTERNATIONAL BPO)**
*Location: Viman Nagar, Pune**
*Employment Type: Full\-Time**
*Salary: Up to ₹4\.4 LPA**
*5 Days Working \| 2 Rotational Offs**
*Min. Experience required: More than 6 months**
*ABOUT THE ROLE**
We are hiring for a leading global MNC for an International Non\-Voice process. This role involves handling customer queries via calls, chat, or email and providing accurate and timely resolutions.
*KEY RESPONSIBILITIES**
Handle customer interactions through voice/chat/email support
Resolve queries related to bookings, payments, or general support
Maintain high\-quality communication and customer satisfaction
Follow company guidelines and processes strictly
Ensure timely and accurate resolution of customer concerns
*ELIGIBILITY CRITERIA**
Experienced candidates can apply
Undergraduate / Graduate both eligible
Excellent English communication (mandatory)
Basic computer knowledge
Willingness to work in rotational shifts (including night shifts)