Customer Service Executive - Provisioning & Configuration

Tata Communications invites applications for a Customer Service Executive in Provisioning & Configuration based in Chennai, Tamil Nadu. This full-time role is central to the technical delivery of services, responsible for executing the accurate and timely provisioning and configuration of customer solutions. The incumbent will manage Service Orders from initiation to completion, ensuring all technical parameters are correctly set and documented. Responsibilities include validating orders, triggering activation workflows, conducting basic testing, and liaising with network and engineering teams. The position requires a solid grasp of service provisioning processes, familiarity with relevant platforms, and the ability to troubleshoot configuration discrepancies. Candidates must possess good analytical skills, be adept at managing multiple tasks, and demonstrate a commitment to achieving high standards of service quality and operational efficiency in a fast-paced setting.