Customer Service Executive - Service Delivery

Tata Communications seeks a Customer Service Executive for Service Delivery in Chennai, Tamil Nadu, India. This full-time role is centered on ensuring seamless service delivery to clients. Responsibilities include managing service orders, coordinating with provisioning and operations teams, and validating service implementations against customer requirements. The executive will act as a key liaison between customers and internal departments, tracking service issues and driving them to resolution. Attention to detail and organizational skills are critical, as is the ability to manage multiple priorities in a fast-paced environment. The position requires strong verbal and written communication, along with a proactive approach to problem-solving. Prior experience in service delivery or order management within the telecom industry is advantageous. A graduate degree in any discipline is acceptable. This role provides a platform to work with a renowned global communications provider.