The Customer Service Representative at CALDIC, based in Mumbai's Mahalaxmi area, works onsite to handle order processing and customer support. Key tasks involve accurately executing sales orders, including receiving, processing, and vetting orders for accuracy. With a monthly volume of approximately 450 to 500 orders, the representative ensures correct delivery timelines, pricing, quantities, and order status. Additionally, attending to customer orders, inquiries, and complaints in a timely manner, coordinating for fresh orders and sales follow-ups, and informing dispatch details with tracking information are core responsibilities. The role demands meticulous attention to detail and effective communication to manage order flow and customer interactions.