As a Customer Service Representative at Let's Funjoy Adventure Pvt Ltd, you will play a vital role in creating an outstanding experience for every visitor. Your responsibilities include warmly greeting guests, assisting them at game counters, and addressing all inquiries, complaints, and feedback with professionalism. You must uphold cleanliness, safety, and maintenance standards on the floor, collaborating with operations and technical teams to ensure seamless centre operations. Adherence to company policies regarding attendance, shift schedules, and personal grooming is essential. Additionally, you will actively promote ongoing offers, memberships, and events to enhance customer engagement and assist in managing inventory for game counters and redemption areas. This position requires a dedication to high service standards and disciplined floor management to support a vibrant and enjoyable environment for all.