We are looking for an experienced **Customer Service Representative** for **US** **International Process** to provide excellent customer service and to promote this idea throughout the organization. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.
*Benefits:**
Paid one Leave
Paid training and development
Weekly and Monthly Incentives
*Requirement:**
*Night Shift folks only!!**
Proven working experience as a Customer Service Representative, Cold Calling Expert, Call center Sales Representative and BPO background.
Proficiency in **English**
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to think strategically and to lead
Working knowledge of customer service software, databases and tools
Awareness of industry’s latest technology trends and applications
Strong Customer/Client\-facing and communication skills
Advanced troubleshooting and multi\-tasking skills