Unbound IA is seeking a detail-oriented Customer Service Representative for voice verification duties. The role involves verifying customer information through outbound and inbound calls, ensuring data accuracy and maintaining high-quality standards while following compliance guidelines. Key tasks include conducting verification calls, validating data according to company processes, adhering to verification scripts, identifying discrepancies and escalating issues, and documenting verification results meticulously. You must ensure strict compliance with confidentiality, security, and regulatory protocols. Additionally, meeting daily and weekly productivity and quality targets is essential. This position requires precision and adherence to procedures to support data integrity and customer trust in all verification activities.