Job Description – Customer Service Representative / Tele\-Sales Executive
Location: Vijay Nagar, Scheme No. 54, Indore
Job Type: Full\-Time
Industry: BPO / Customer Support / Tele\-Sales
Process: Domestic Voice Process
About the Role
Hiring enthusiastic and customer\-focused professionals for its Domestic Voice Processes. We are looking for Customer Service Representatives and Tele\-Sales Executives who can effectively communicate with customers, resolve queries, and achieve sales and service targets.
Open Processes
E\-Commerce Process
Banking Process
Healthcare Process
Key Responsibilities
Handle inbound and outbound customer calls professionally.
Resolve customer queries and provide accurate information.
Promote products and services to prospective customers.
Achieve daily and monthly performance targets.
Maintain customer records and update CRM systems.
Ensure high levels of customer satisfaction and service quality.
Follow company policies and process guidelines.
Coordinate with internal teams for issue resolution.
Eligibility Criteria
Graduates and Undergraduates can apply.
Freshers with excellent communication skills are welcome.
6 months to 1 year of experience in BPO, Customer Service, Tele\-Sales, or Voice Process preferred.
Strong verbal communication and interpersonal skills.
Good convincing and negotiation abilities.
Target\-oriented and customer\-centric approach.
Basic computer knowledge required.
Shift Details
Day Shift: 10:00 AM – 7:00 PM
Salary \& Benefits
Freshers: ₹12,000 – ₹15,000 per month
Experienced Candidates: ₹15,000 – ₹20,000 per month
Attractive Performance Incentives
Career Growth Opportunities
Professional Work Environment
Continuous Learning \& Development
Preferred Candidate Profile
Excellent communication skills in Hindi and/or English.
Positive attitude and willingness to learn.
Ability to handle customer interactions confidently.
Strong problem\-solving and listening skills.
Pay: ₹15,000\.00 \- ₹20,000\.00 per month
Work Location: In person
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