Location
Delhi, Mumbai, Chennai
Employment type
Full\-time
Profession
Customer Success
Opportunity
We are looking for enthusiastic and customer\-focused Customer Success Associates to join our growing team. This is a full\-time role where you will work closely with incubators, accelerators, universities, corporates, government organisations, and startup ecosystem stakeholders using Accubate, Cunomial's flagship platform. Successful candidates will undergo an initial training program in Hyderabad for the first few weeks before being deployed to their respective client locations in Delhi, Mumbai, or Chennai.
Key Responsibilities* Serve as the primary point of contact for assigned customers and ensure successful platform adoption
Required Skills
Customer Success \& Relationship Management — Customer Engagement · Stakeholder Management · User Training · Account Support
Software \& Productivity Tools — SaaS Platforms · Microsoft Excel · PowerPoint · CRM Tools · Documentation
️ Communication \& Coordination — Presentation Skills · Problem Solving · Client Communication · Cross\-functional Collaboration
Qualifications* A bachelor's degree in any discipline from a recognised institution
Culture \& Communication* Strives to build a highly inclusive company work culture
About Cunomial Technologies
Cunomial Technologies Private Limited is a fast\-growing technology company building next\-generation AI\-powered products at scale. Our engineering team in Hyderabad works at the intersection of cloud\-native development, intelligent automation, and agentic AI — shipping features that directly impact users every day.