Augusta HiTech Software needs a Customer Success Operations Associate for a remote position in India, working the US shift from 7pm to 4am IST. With over one year of experience and skills in customer success and operations management, you will handle administrative tasks like data entry, updating client profiles and knowledge bases, and drafting Statements of Work for account managers. Coordination duties include scheduling interviews, client meetings, and training sessions, as well as collaborating with Talent Acquisition on resource allocation. This full-time role requires strong organizational skills and independence during night shifts. You will ensure operational efficiency in customer success, supporting cross-functional activities and enhancing client satisfaction through meticulous administrative and scheduling support.