Customer Support Agent

• *About Us:**

Zapbuild builds future\-ready technology solutions for the transportation and logistics industry. "We are providing compliance based services to US and Canadian transportation companies".

• *Key Responsibilites:**

• We need candidate with excellent communication skills.
• Its a **"International BPO Voice Sales process"**.
• Able to deal with irritated and frustrated customers.
• Candidate should deal **"Calmly and Paitenly"** with clients.
• Candidate should have basic knowledge of dealing with international clients.
• **Fluent speaking, listening and understanding US accent skills.**
• Ability to strongly **negotiate/convince** the clients and close the deal