Align Consultant Group invites applications for a permanent Work-From-Home Customer Support Associate position. This role requires a stable, customer-focused professional fluent in both Gujarati and Hindi. A critical condition is that candidates must reside anywhere in Gujarat except Ahmedabad; applicants from Ahmedabad will not be considered. The core responsibility involves proactively managing existing customer accounts to secure renewals and maintain high retention rates. You will deliver excellent service by efficiently resolving customer inquiries over phone calls. Success in this role depends on building strong relationships, understanding client needs, and effectively pitching renewal options to ensure business continuity.