Iron Asylum, operating in the fitness and supplements sector, seeks a Customer Service Executive or Customer Support Officer for its e-commerce and direct-to-consumer operations in Bangalore, Karnataka. This full-time position mandates fluency in Hindi and requires candidates with fitness industry experience and supplement knowledge. The role focuses on delivering outstanding customer experiences by handling inquiries and resolving issues across calls, emails, and WhatsApp. Key duties include managing inbound and outbound telephone interactions, addressing customer concerns promptly, and maintaining professional communication in a fast-paced setting. Ideal applicants have backgrounds in customer support, call centers, or e-commerce and can build rapport while ensuring satisfaction. This opportunity allows you to leverage your Hindi skills and product expertise within a dynamic team dedicated to quality service in the fitness supplement market.