Mass Coders Technologies Private Limited has an opening for a Customer Support Associate in Velachery, Chennai, specializing in the International Voice Process, primarily for US banking support. You will manage inbound and outbound customer calls, resolving queries effectively and providing accurate information and support to ensure high-quality service. Candidates must be graduates with a minimum of one year of experience in international voice processes, possess excellent English communication skills, and be comfortable with rotational night shifts. This is a work-from-office position. Benefits include a two-way cab facility within a 17 km radius, food provision based on shift timings, and a five-day workweek with rotational week-offs, offering a structured environment for career development in international customer service.