Customer Support Associate

• *Job Summary**

We are looking for an Associate – MD Team to manage and strengthen relationships with doctors, drivedoctor engagement, referrals, and business growth. The role requires strong communication,relationship\-building, follow\-up, and ownership of assigned doctors.

• *Doctor Management \& Relationship Building**

● Manage relationships with assigned doctors and key stakeholders.

● Build strong, long\-term relationships to drive engagement and referrals.

● Conduct regular meetings, calls, and follow\-ups with doctors.

● Understand doctor requirements and ensure timely resolution of concerns.

● Drive doctor acquisition, activation, engagement, and retention.

● Identify opportunities to strengthen doctor partnerships and generate business.

● Coordinate with internal teams for smooth execution and issue resolution.

● Maintain regular MIS and track doctor engagement, referrals, and individual targets.

• *Requirements**

● 1–3 years of experience in Doctor Relationship Management, Business Development, Sales, Key AccountManagement, or similar roles.

● Healthcare/hospital experience preferred.

● Strong communication and relationship\-management skills.

● Target\-oriented with strong follow\-up and ownership.

● Good Excel/MIS skills will be an added advantage.

Pay: ₹20,000\.00 \- ₹35,000\.00 per month

Benefits

• Cell phone reimbursement
• Commuter assistance
• Food provided
• Health insurance
• Provident Fund

Application Question(s)

• Current in hand salary
• Expected in hand salary

Work Location: In person