Customer Support Associate

• *Job Title:** Customer Support Executive (Voice / Chat)

• *Job Description:**

We are hiring Customer Support Executives for leading BPO processes. Candidates will handle customer queries via calls and/or chat, ensure resolution, and deliver a high\-quality customer experience.

• *Key Responsibilities:**

• Handle inbound/outbound calls and chat support
• Resolve customer queries efficiently
• Maintain service quality and communication standards
• Follow company guidelines and processes

• *Eligibility Criteria:**

• HSC Freshers candidates can apply
• Good to excellent communication skills (Versant 3–5 depending on role)

• *Shift Details:**

• Day shifts / Rotational shifts available
• Fixed Sunday off / Rotational week off (depending on role)

• *Perks \& Benefits:**

• Cab facility (for eligible shifts)
• Performance incentives \& bonuses
• Career growth opportunities
• Easy selection process

• *Interview Process:**

HR → Operations → Client Round (for some roles)

• *Note:** Immediate joiners preferred.

Job Types: Full\-time, Permanent, Fresher

Pay: ₹20,000\.00 \- ₹30,000\.00 per month

Benefits

• Cell phone reimbursement
• Commuter assistance
• Flexible schedule
• Food provided
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person