Customer Support Executive (Chat Support)

• *Job Title:** Chat Customer Service Representative (Work From Office)

• *Job Summary:** We are looking for an energetic, empathetic, and results\-driven **Chat Customer Service Representative** to join our growing support team. In this role, you will be the voice of our brand—communicating entirely through non\-verbal platforms like live chat, email, and social media messaging. If you have a passion for helping people, stellar typing skills, and want to build a career in a dynamic environment, we want you on our team!

• *Key Responsibilities:**

• Handle incoming customer communications through chat, text, email, and social media channels.
• Resolve customer issues quickly, compassionately, and efficiently using written communication only.
• Provide product consultations and ensure a high\-quality, memorable customer support experience.
• Maintain accuracy in grammar, spelling, and tone across all text\-based interactions.

• *Candidate Requirements:**

• **Experience:** Freshers are welcome to apply; 1\+ years of customer service or BPO experience is a plus.
• **Communication:** Exceptional written English skills with strong grammar and spelling accuracy.
• **Education:** High School Diploma or equivalent minimum requirement.
• **Technical Skills:** Computer savvy with quick typing speeds and comfortable navigating multiple windows/systems.
• **Shift Flexibility:** Willingness to work in a flexible 24/7 operational environment.

• *What We Offer:**

• Competitive compensation package with performance bonus opportunities.
• Comprehensive training and continuous career growth opportunities.
• Vibrant, inclusive, and supportive team culture

Pay: ₹26,000\.00 \- ₹38,000\.00 per month

Application Question(s)

• This is a 100% non\-voice chat support role. Please describe a time when you successfully resolved a complicated customer complaint or issue using only written text (email or chat). Keep your answer under 100 words.
• What is your Current location?

Experience

• Chat Support: 1 year (Required)

Location

• Gujarat (Required)

Work Location: In person