3beavers is hiring a Customer Support Executive for a full-time night shift position in Phase 8b, Mohali. The role includes a cab facility for safe commute during late hours and requires 1–2 years of experience in customer service across voice, chat, or email channels. Key responsibilities involve addressing customer queries promptly and professionally, resolving issues efficiently, and logging all interactions in the CRM system. The executive must adhere to performance and quality benchmarks, escalating complex matters when necessary. Strong communication skills and a customer-first mindset are essential. This position demands the ability to work independently during night hours while maintaining high service standards. The candidate should be adaptable and committed to delivering excellent support experiences.