ALYF Proptech Private Limited seeks a Customer Support Executive for its international process serving UK and US clients. This full-time, office-based role in Malad, Mumbai requires handling customer queries via phone, chat, and email with a focus on delivering accurate information and prompt resolutions to uphold high customer satisfaction. Candidates must have completed at least 12th standard or hold a graduate degree, with both freshers and experienced individuals encouraged to apply. Mandatory requirements include fluent English communication at a C1 level and flexibility to work rotational shifts. The ideal candidate will possess strong skills in inbound voice processes, customer service, query resolution, and CRM usage, with familiarity in roles such as Customer Service Representative or BPO voice support. This position is central to managing inbound calls and ensuring a positive customer experience in a dynamic BPO environment.