Minnies is hiring a Customer Support Executive (CSE) to manage customer interactions across calls, emails, and chat channels. You will be expected to handle inbound and outbound communications, resolve complaints and service requests professionally, and provide accurate information on products, services, and company policies. Maintaining and updating customer records in CRM systems is crucial, as is escalating complex issues to the appropriate departments. Follow-up with customers to ensure issue resolution and satisfaction is required. The ideal candidate possesses excellent communication skills, a customer-first attitude, and the ability to manage multiple queries efficiently.