Job Description – Customer Support Executive / Customer Delight Executive
- *Location:** Koramangala, Bangalore
- *Job Type:** Full\-Time \| Permanent
- *Salary:** ₹22,000 per month \+ Benefits
About PropertyAngel
PropertyAngel is a leading proptech company operating in Bangalore and one of the top O2O second landlord platforms specializing in housing asset management services. With over ₹1,500 crores of assets under management, a 95%\+ occupancy rate, and 100% on\-time rent distribution, we are committed to delivering exceptional customer experiences and innovative real estate solutions.
Job Description
Our expert team is on a mission to deliver customer satisfaction, build lasting relationships, and ensure a seamless support experience for property owners and tenants.
As a **Customer Support Executive / Customer Delight Executive**, you will be the first point of contact for customers, helping resolve queries, coordinating with internal teams, and ensuring smooth communication. This role is ideal for candidates who are passionate about customer service and eager to build a career in support operations.
- *Freshers are welcome to apply.**
Key Responsibilities
- Handle customer queries through calls, emails, and support tickets.
- Provide timely and professional resolutions to customer concerns.
- Coordinate with internal teams for issue resolution and follow\-ups.
- Maintain accurate records of customer interactions.
- Deliver excellent customer service and ensure customer satisfaction.
- Build positive customer relationships through effective communication and problem\-solving.
- Support daily customer service operations and team activities.
Qualifications
- Higher Secondary Education (12th Pass) or Graduation preferred.
- 0–4 years of experience in Customer Support or Customer Service.
- Freshers with strong communication skills are encouraged to apply.
- Fluency in English and Hindi is mandatory.
- Basic knowledge of CRM or Freshdesk is an added advantage.
- Good communication and interpersonal skills.
- Strong problem\-solving and multitasking abilities.
Work Details
- Location: Koramangala, Bangalore
- Working Days: Monday to Saturday
- Work Mode: Work from Office
Benefits
- Cell Phone Reimbursement
- Health Insurance
- Life Insurance
- Provident Fund (PF)
- Career Growth Opportunities
- Supportive and Collaborative Work Environment
Walk\-in Interview Details
- *Interview Time:** 11:00 AM
- *Interview Days:** Monday to Saturday
Please carry a copy of your updated resume.
Contact Details
- *Contact Person:** Namratha
- *Phone:** 9632819104
- *Email:** namratha@propertyangel.in
Pay: ₹20,000\.00 \- ₹25,000\.00 per month
Benefits
- Flexible schedule
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person