With over 15 years of hands\-on experience, we deliver full\-spectrum loyalty and engagement solutions\-spanning strategy, tech, fulfilment, analytics, and field execution.
We are looking for a dynamic and customer\-focused Telecaller to handle inbound leads generated through our brand website. The ideal candidate will be responsible for responding promptly and professionally to customer inquiries, ensuring a seamless and positive customer experience.
The role involves engaging with potential customers via calls to understand their requirements, preferences, and intent. You will be expected to provide clear, accurate, and relevant information about our product offerings, including features, applications, pricing range, and availability. Building rapport with customers, addressing their queries effectively, and guiding them through the decision\-making process will be key responsibilities.
The candidate should possess excellent communication skills, a customer\-first approach, and the ability to handle multiple interactions efficiently. Maintaining records of customer interactions, follow\-ups, and feedback is also an important part of this role.
If you are passionate about customer interaction and delivering quality service, we would love to hear from you.
Pay: ₹15,000\.00 \- ₹20,000\.00 per month
Work Location: In person
Customer Support Executive English
Innovative Incentives Rewards Pvt. Ltd · Panchkula
Customer Support Executive English
Innovative Incentives Rewards Pvt. Ltd · Zirakpur