Team Pumpkin, on behalf of RUMI Fine Fragrances, is recruiting a Customer Support Executive or ORM Executive for their operations in KA, IN. The role requires 1 to 3 years of experience. The executive will handle all incoming customer calls professionally and courteously, respond promptly to queries via WhatsApp, social media, and other channels, and provide accurate information about products, orders, deliveries, and services. Resolving customer issues effectively is paramount to maintaining the brand's premium reputation. The position emphasizes building strong customer relationships through personalized service and attention to detail, contributing to exceptional customer experiences in the luxury fragrance market. This is a key role in ensuring customer satisfaction and managing online reputation.
Team Pumpkin · KA, IN