Imagica Health is offering a full-time, permanent Customer Support Executive role in Surat, Gujarat, favoring local candidates and accepting freshers or those with up to four years in BPO, call centers, or technical support. The position involves handling client queries via phone, email, and Zoom, preparing Excel reports, assisting with new client onboarding, and coordinating with internal teams for follow-ups. You will escalate technical issues, maintain CRM records, and manage daily tasks to ensure smooth client communication and support. Proficiency in Excel and organizational skills are essential for juggling multiple responsibilities in a dynamic health-sector environment. Based in Surat, this role provides a stable career path where your efforts directly enhance client satisfaction and service efficiency through meticulous operational support.