Teleperformance, a worldwide frontrunner in customer experience and BPO services, seeks Customer Support Executives for its Kerala operations in Kochi. This opportunity is open to fresh graduates and undergraduates from any academic discipline. Candidates must demonstrate mandatory fluency in English, with proficiency in Hindi or Tamil considered a significant advantage. The role operates on a rotational shift schedule, including varied weekly offs. Primary duties involve addressing customer matters across voice, chat, and email platforms, ensuring prompt and accurate issue resolution. Maintaining superior customer satisfaction scores and meticulously documenting each interaction are critical. Adherence to established procedural guidelines and quality benchmarks is expected. This position offers entry into a global corporate environment serving leading international brands, requiring adaptability to a dynamic, multi-channel support rotation.