Furation Tech Solutions is hiring a Customer Support Executive with over two years of experience for a full-time permanent position in Mumbai or Navi Mumbai. You will handle customer queries through calls, emails, and chat, focusing on resolving banking and payment issues within set SLAs while supporting digital banking transactions. Responsibilities include escalating unresolved matters, maintaining precise interaction records, and adhering to banking policies and service standards. Required skills encompass excellent communication, problem-solving, basic banking and digital payment knowledge, and proficiency in MS Office and CRM tools. A graduate degree in any discipline is mandatory, with a monthly salary of ₹20,000 offered for this compliance-driven role in financial technology support.