INNsight Interactive seeks a Customer Support Executive for its Ahmedabad, Gujarat office. This is a full-time position requiring 1-2 years of experience. The role focuses on delivering prompt, professional support for the company's software and services. Key duties include managing customer queries, resolving issues, and overseeing support operations to guarantee a seamless client experience. Additionally, you will be responsible for managing the Help Hub, curating support content and knowledge libraries, and assisting in the implementation of AI-driven chat support solutions to boost efficiency and customer engagement. Close coordination with internal teams is necessary to maintain high service standards and address customer needs effectively.