We are hiring a Customer Support Representative to manage incoming customer interactions professionally. Your duties will include answering calls, addressing basic inquiries, and ensuring clear, polite communication in English. A key task is to understand customer needs and accurately route calls to the relevant department or team member for further assistance. The role requires the ability to work night shifts and demands basic computer proficiency and proper phone etiquette. We value a positive attitude, strong listening skills, and a willingness to learn. Freshers are welcome to apply, though preferred candidates will demonstrate strong interpersonal communication skills and a quick, solution-oriented mindset for handling customer concerns effectively.