We are recruiting a Customer Support Representative for our inbound customer service operations. Both fresh graduates and experienced professionals are encouraged to apply, provided they possess excellent communication skills. Prior customer service experience is considered a strong advantage. Your core duties will encompass addressing incoming customer queries and concerns, supplying accurate information, and delivering effective resolutions to ensure a superior service experience. You will be responsible for meticulously maintaining customer records and interaction histories while adhering strictly to prescribed process guidelines and quality standards. Collaboration with internal departments to resolve issues is a key aspect of the role. The work schedule involves rotational day shifts with one rotational week off per cycle, and this opportunity is open to all eligible candidates.
Elevate Hire · MH, IN