Magpie Placement Services is recruiting Customer Support Executives for an International Voice Process handling US-based clients. The position is located in Mansarovar, Jaipur. The salary package ranges from ₹25,000 to ₹35,000 CTC, with the possibility of additional incentives and a travel allowance or cab facility. This role involves rotational shifts, including night shifts, with a 5.5-day workweek. Key responsibilities include handling inbound customer calls, resolving queries concerning orders, payments, returns, and general services, and providing accurate information and swift solutions. You must maintain proper documentation of all customer interactions. The role requires strong verbal and written English communication skills and the ability to meet performance targets while delivering a superior customer experience for an international clientele.
Magpie Placement Services · RJ, IN