*Work Schedule**: day shift \- Rotational week\-offs and shifts
*Responsibilities:**
Handle customer inquiries via phone, email, or chat promptly and professionally.
Provide accurate information on products, services, and policies.
Assist in troubleshooting technical issues or directing to appropriate departments.
Maintain professionalism and empathy in customer interactions.
Collaborate to enhance customer service procedures.
*Requirements:**
Good English communication skills (verbal and written).
Prior customer service experience.
Ability to multitask in a fast\-paced environment.
Problem\-solving abilities and customer\-oriented mindset.
Proficiency in computers and customer service software.
*Qualifications:**
Minimum GRADUATE, diploma or equivalent.
Six months of experience
*we are an equal opportunity employer. We embrace diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status.**