Vintage Velvet, a premium online fashion accessories brand, seeks a Customer Support Executive for its Andheri East, Mumbai office. The role involves professionally communicating with customers via WhatsApp Business, email, and Instagram/Facebook messages and comments. Responsibilities include assisting with product information, order placement, and delivery timelines, as well as handling payment-related queries and issues. The candidate will coordinate with internal teams to ensure a seamless customer experience, resolve problems efficiently, and uphold the brand's service standards. A customer-focused attitude and the ability to work in a full-time, on-site position are required.