Prasanna Venkatesh & Associates, an auditor office in Chennai operating in the audit, tax, and compliance services industry, seeks a Customer Support Specialist with CRM responsibilities who is responsible, organized, and client-focused. This role is crucial for maintaining smooth client communication, ensuring proper follow-up on pending items, coordinating internally, and completing service-related work timely. The specialist will serve as the primary link between clients and the internal team, guiding clients appropriately, tracking required documents, approvals, clarifications, and payments, and communicating updates clearly and professionally. Specific tasks include managing client correspondence, following up for necessary paperwork and payments, and ensuring all services are delivered efficiently. The successful candidate must excel in organization and client relations to support the firm's operations.