UpSkilling EDUTECH Private Limited seeks a Customer Support Specialist for its operations in Maharashtra. The role involves comprehensive support tasks: handling inbound calls, emails, and chats with precise logging in required tools; providing recruitment assistance to candidates including fresh applicants and rehires as per processes; guiding customers on self-service portal navigation; conducting security verifications aligned with company policies and GDPR guidelines; placing outbound calls per client or company directives; sustaining high call and data quality against targets; contributing through open communication with peers and supervisors; and adhering strictly to all departmental procedures. This position demands attention to detail, productivity, and teamwork in a structured support environment.