In this dual-focus role at J and J Care Multitrade Pvt. Ltd., located in Maharashtra, you will manage the end-to-end order process while providing customer support. Responsibilities include calling customers to confirm order details such as measurements, product selections, and delivery information, then entering and updating this data accurately in company systems. You will follow up on incomplete orders, coordinate with internal departments to resolve issues, and maintain comprehensive records to ensure seamless order execution. The position requires strong verbal communication skills, a proactive attitude, and 1-3 years of experience in data entry or customer support. Attention to detail and the ability to handle multiple tasks efficiently are essential.