Deputy Manager - Branch Operations

• *Role Summary**
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TAT

• Ensure TAT is achieved as per agreed SLA

Quality \& FTR

• 99% Quality \& FTR needs to be maintained across all line of Business

Stake Holder Management

• Ensure to manage internal and external stakeholders and according to give the feedback, ensure smooth transactions and process improvement, better relations.

Productivity \& Process Improvement

• Ensure Optimum utilization of resources and individual productivity of resources are measured accordingly.
• To indentify process gaps and suggest for improvements

​​​​​​​Compliance

• Nil compliance, Audit deviations OR impact on overall Operations audit \- Satisfactory Audit rating .
• *Key Accountabilities/ Responsibilities**
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• *Stakeholder interfaces**
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• *Experience**
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1\-4 years

• *Education**
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Any Graduate or MBA preferably