Deputy Manager PQA BEV Chakan

• *Responsibilities \& Key Deliverables**
• *1\. Field Quality Management**
• Monitor and analyse **field quality performance (0 MIS, 1 MIS, 3 MIS indicators)** for BEV products.
• Identify **top concerns, failure trends, and repeat issues** from field data.
• Lead **problem\-solving initiatives** using structured methodologies (8D, QRQC, 5 Why, Fishbone).
• Ensure **timely containment, correction, and prevention actions** for field issues.
• Ensure **quick response to critical customer issues and escalations**.
• Improve **customer satisfaction through defect reduction and faster resolution**.
• Support **dealer/service teams with technical insights and corrective actions**.
• Conduct **process audits (system audits)** based on field reported concern
• Focus on **Dealer PDI Performance** \& Improve internal inspection detection

• *2\. Product Quality Assurance**
• Drive **continuous improvement of product quality** across BEV Models.
• Review and validate **deviation approvals, and engineering changes** from a field quality perspective.
• Support **new product launches** with field risk assessment and early\-life failure analysis.
• Ensure **robust feedback loop** between field, plant, and design teams.

• *3\. MIS \& Data Analytics**
• Prepare and publish **0/1/3 MIS dashboards** with actionable insights.
• Track **KPIs such as warranty, repeat failures, and customer complaints**.
• Perform **data\-driven root cause analysis** using warranty and telematics data.
• Present **management reviews (APEX QCRT) with corrective action status and trend analysis**.
• *Experience**

5\-8 years**Industry Preferred**

OEMs**Qualifications**

BE , B.Tech**Our commitment to Diversity, Equity, and Inclusion**

• *Job Segment:** Engineer, Automotive, Engineering