PROBOX is looking for a Desktop Support Engineer for a full-time opportunity in Panaji, Goa. In this technical support executive capacity, you will provide comprehensive support for desktop computing environments, addressing both hardware and software challenges. Daily tasks include diagnosing and resolving user problems, installing and configuring systems, performing software updates, and ensuring cybersecurity protocols are followed. You will offer on-site and remote assistance, manage IT inventory, and create documentation for common issues. The role requires hands-on technical expertise, patience in user interactions, and the ability to work efficiently under pressure. Based in Panaji, you will play a vital part in maintaining the day-to-day IT functionality of the organization. Full-time position with direct impact on user productivity.