Desktop Support Engineer

Job Description

Job Role: IT Support Executive / Desktop Support Engineer

*Key Responsibilities:**

Create and manage employee system access, email IDs, and user accounts for new joiners and exits.
Allocate, track, and maintain company IT assets such as laptops, desktops, printers, and biometric devices.
Provide technical support for desktop, laptop, software, and hardware issues.
Troubleshoot and resolve LAN/WAN network connectivity issues.
Install, configure, and maintain operating systems, software applications, and peripherals.
Support and maintain biometric attendance systems and ESSL devices.
Resolve shared folder access, network drive, and file permission issues.
Coordinate with vendors for hardware repairs, internet connectivity, and IT\-related services.
Monitor system performance and ensure timely issue resolution.
Maintain IT inventory records and asset management documentation.
Assist employees with technical issues and provide basic IT training when required.

**Key Skills Required:***

Strong knowledge in system and hardware troubleshooting
Basic Networking, Crimping, and LAN Cable Testing Skills
Familiar with MS Windows, Office, and basic IP configuration
Organized, responsive, and problem\-solving mindset
Good coordination and communication abilities

⸻

**What We Offer:***

Competitive salary
Professional growth opportunities
Friendly and supportive team culture

**How to Apply:***

Submit your resume to hr@spacedraft.in .

We look forward to seeing how your talents can contribute to our dynamic team

Job Type: Full\-time

Pay: ₹15,000\.00 \- ₹22,000\.00 per month

Benefits

Provident Fund

Ability to commute/relocate

Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)

Experience

Video editing: 1 year (Preferred)

Location

Chennai, Tamil Nadu (Preferred)