DESKTOP SUPPORT

Job Summary

We are looking for a proactive and technically skilled IT Desk Support Executive to provide technical assistance and support for hardware, software, systems, and network\-related issues within the organization. The candidate will be responsible for maintaining smooth IT operations and ensuring timely resolution of employee technical concerns.

Key Responsibilities

• Provide technical support for desktops, laptops, printers, and other IT equipment
• Install, configure, and maintain computer systems and software
• Troubleshoot hardware, software, internet, and network\-related issues
• Manage user accounts, passwords, and email configurations
• Maintain IT inventory and asset records
• Coordinate with vendors for system repairs and AMC services
• Ensure proper functioning of office systems, CCTV, biometric devices, and Wi\-Fi networks
• Support employees with day\-to\-day technical issues
• Perform regular system updates, backups, and maintenance
• Escalate critical technical issues when required

Required Skills

• Basic knowledge of networking and system troubleshooting
• Understanding of Windows OS, MS Office, Outlook, and printer configuration
• Good communication and problem\-solving skills
• Ability to handle multiple technical issues efficiently
• Knowledge of hardware maintenance and IT support processes

Eligibility Criteria

• Graduate or Diploma in IT, Computer Science, or related field
• 1–2 years of experience in IT Support / Help Desk profile preferred
• Experience in BFSI/NBFC sector will be an added advantage

Preferred Qualities

• Quick learner with a positive attitude
• Strong coordination and troubleshooting abilities
• Team player with good time management skills

Salary

As per company standards and interview performance.

Pay: ₹25,000\.00 \- ₹28,000\.00 per month

Benefits

• Provident Fund

Work Location: In person